Get in Touch With Us
Whether you have a question about one of our reviews, want to flag something that looks off, or have a suggestion for a topic we haven't covered yet, this page explains the best way to reach the team behind Bitcoin Casinos and what you can expect once you do.
How to Reach the Team
Email is the most reliable way to get a message to us. Every email is read by a real person, and we aim to reply within two working days. Please write to us at [email protected].
A line or two of context at the start of your message helps us route it quickly. If you're writing about a specific casino, a particular page, or a bonus offer, naming it upfront means we can get the right person on it straight away rather than going back and forth.
What You Can Write to Us About
There's no wrong reason to get in touch. Below are the most common types of messages we receive:
- Content questions — If anything on the site is unclear — coin support details, how a bonus works, what a licensing jurisdiction means for US players — ask us and we'll do our best to explain.
- Corrections and accuracy flags — We take factual accuracy seriously. If you've spotted something that looks out of date or doesn't match what a casino is currently offering, please let us know. Reader flags are one of the main ways we keep reviews current.
- Review suggestions — Using a crypto casino you'd like us to look at? We're always researching new options, and reader tips about under-covered sites are genuinely useful.
- Editorial and partnership enquiries — If you represent an operator or a software provider and want to discuss how your product is covered, or explore a working relationship, introduce yourself and outline what you have in mind. We review all enquiries against our editorial standards before responding.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please mention this in your message. We'll point you to the right resources. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, any time.
- General feedback — Liked a review, found the site confusing, think we're missing an angle that matters to US crypto players? All of it is welcome.
What Happens After You Email
Your message goes to a member of the editorial team — not an automated inbox. We don't use bot replies as a stand-in for an actual response. Someone will read what you wrote and reply based on the specific question or issue you raised.
Our standard window is two working days. During high-volume periods — such as when a major site changes its terms or a significant bonus update affects multiple reviews — it may run a little longer. We'll always follow up.
A Note on How We Work
Bitcoin Casinos is an independent comparison site covering crypto casinos available to US players. Our reviews are based on research and verification, not on payments from operators — commercial relationships don't determine rankings or editorial conclusions. If you have concerns about how a site is covered, or believe a review contains a factual error, that's exactly the kind of message we want to receive.
We cover the offshore grey area that most crypto casino players in the US are navigating: sites licensed in jurisdictions like Curaçao rather than by any US regulator, operating in a space where federal law is silent on online casinos and state rules vary significantly. If something we've written on that topic is unclear or needs more nuance, tell us — it matters to get right.
Thank you for taking the time to reach out. We'll be back to you shortly.
Bitcoin Casinos is intended for adults aged 18 or older (21 or older where required by applicable state rules). Gambling involves risk. Never gamble more than you can afford to lose. If gambling is causing problems, contact the National Problem Gambling Helpline: 1-800-GAMBLER.